Frequently Asked Questions
Everything you need to know about shopping with Blue Bungalow.
What is your return policy for change of mind?
We offer a 30-day return policy for all full-priced items. Garments must be in original condition, unworn, and with tags attached. You can choose between a full refund, an exchange, or a store credit.
How long does shipping take and how much does it cost?
We offer free standard shipping on all orders over $150. For orders under $150, a flat rate of $9.95 applies. Standard delivery typically takes 3-7 business days, while express shipping takes 1-3 business days.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide with specific measurements. Because we stock various labels, we recommend checking the individual brand size charts or contacting our customer service team for personalized styling advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and popular 'Buy Now, Pay Later' services including Afterpay and ZipPay.
Can I track my order once it has been placed?
Yes, once your order has been dispatched from our warehouse, you will receive an email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, Blue Bungalow ships to most countries worldwide. International shipping rates and delivery timeframes are calculated at checkout based on your specific location and the weight of your parcel.